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How to Get Help
Chemical Dependency and Psychiatric Services

Referrals may be made by prospective patients, physicians, other treatment programs and professionals, professional peer-assistance groups, employers, court systems, clergy, employee assistance programs, family members, or co-workers. The referral source is considered an important link to the patient’s recovery and, where appropriate, will be involved in the treatment program.

An appointment for assessment may be made with the Admissions Office. Assessments are performed by certified registered nurses in conjunction with physicians trained in addiction medicine/psychiatry. The physician reviews assessment results and recommends an appropriate level of care. Appointments may be scheduled Monday through Friday, from 8:00 a.m. to 5:00 p.m.

Please have the following information ready for an admission for chemical dependency or psychiatric services:
  • Name, address and phone number of the prospective patient
  • Date of birth and Social Security number
  • Insurance information (insurance carrier, policy number and telephone number to review benefits)
  • Extent and nature of the problem
  • Name, address and phone of the referral source

Consultation Services

For outpatient consults, assessments, medication management and therapy, call (220) 564-4877. Referrals may be made by a primary care physician or self-referral.

In order to serve you better, we will discuss insurance arrangements with you at the time of your appointment.

Secure Online Referral Form

Please fill out the following information and a Shepherd Hill staff member will contact you to schedule a referral.
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